The Art of Memory-Making: Inside The Ritz-Carlton’s Experience-Led Strategy

Luxury travel is being reshaped by a demand for discretion, individuality and deeper connection. In an interview with Tina Edmundson, president of luxury at Marriott International, BoF examines how The Ritz-Carlton has built its reputation on anticipating the needs of its guests, with service and personalisation at the centre of the experience.

from The Business of Fashion https://ift.tt/s1KVyq4

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