Inside Hearts On Fire’s Plan For a New Era of Diamond Jewellery

As Hearts on Fire celebrates its 30th anniversary, global president Rita Maltez unpacks the brand’s multi-year transformation from a diamond wholesaler into a fine jewellery specialist with a clear strategy to tap into the Asian market. from The Business of Fashion https://ift.tt/S9kFY6d

Transforming Luxury Episode 3: How Is Luxury Customer Service Evolving?

Klarna CEO and co-founder Sebastian Siemiatkowski, Farfetch chief brand officer and Browns chair Holli Rogers and Métier founder Melissa Morris discuss how technological innovation is transforming luxury service.

from The Business of Fashion https://ift.tt/3od7xOA

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